Orders - TechVibe

Order Management

Track the status of your orders

Track Order

Enter your order number to check the current status.

Order Status #TV20240001

Order Date: September 20, 2024

Estimated Delivery Date: September 22, 2024

Delivery Method: Standard Delivery

Delivery Address: Rua da Paz, 123, Maputo

Confirmed Processing In Transit Delivered
Sep 20, 14:30

Order Confirmed

Your order has been confirmed and payment processed successfully.

Sep 20, 16:45

Processing

Your products are being prepared in our warehouse for shipping.

Sep 21, 09:15

Shipped

Your order has been shipped and is on its way to the delivery address.

Order History

Access your purchase history. to view your orders.

Demo Orders

#TV20240001
Sep 20, 2024
In Transit
iPhone 15 Pro

iPhone 15 Pro

Quantity: 1

75,000.00 MT
Total: 75,000.00 MT
#TV20240002
Sep 15, 2024
Delivered
MacBook Air

MacBook Air M3

Quantity: 1

95,000.00 MT
AirPods

AirPods Pro 2

Quantity: 1

18,000.00 MT
Total: 113,000.00 MT
#TV20240003
Sep 10, 2024
Cancelled
Dell XPS

Dell XPS 13

Quantity: 1

85,000.00 MT
Total: 85,000.00 MT

Shipping Information

Fast Delivery

Maputo: Same day (orders until 2pm)

Other cities: 24-48h

Cost: 200-500 MT

Standard Delivery

Maputo: 1-2 business days

Other provinces: 3-5 business days

Cost: 100-300 MT

Store Pickup

Available: 2-4 hours after confirmation

Hours: 8am-6pm (Mon-Fri), 9am-3pm (Sat)

Cost: Free

Express Delivery

Maputo: 1-3 hours

Available: 8am-6pm every day

Cost: 800-1200 MT

Payment Methods

M-Pesa

Fast and secure payment via your mobile phone

Credit/Debit Card

Visa, Mastercard accepted with SSL security

Bank Transfer

BCI, Millennium BIM, Standard Bank

Cash on Delivery

Pay in cash when you receive your order

Installment Payment

Split payment into up to 12 installments

Returns and Warranty

Return Policy

  • 7 days to return products
  • Product must be in original condition
  • Packaging and accessories included
  • Refund processed in 3-5 business days

Warranty

  • Smartphones: 1-2 years
  • Laptops: 1-3 years
  • Accessories: 6-12 months
  • Free repair or replacement

Technical Support

  • Authorized repair center
  • Certified technicians
  • Original parts
  • Free diagnostics

Need Help?

Call Us

+258 84 123 4567

8am-8pm, every day

Email

support@techvibe.co.mz

Reply within 24h

Online Chat

Available 24/7

WhatsApp

+258 84 123 4567

Quick response